Shipping + Returns
Our website currency is set to GBP (£). If you are ordering from overseas you will be debited at the GBP price in your currency conversion.
All wig orders take up to15 working days to fulfil. This is due to wig orders being custom made and custom coloured.
Please check the product description of your product before ordering to notify you of the specific processing time.
To make any changes to your order please email within 24 hours of the purchase at
We ship worldwide!
Due to COVID-19, We are currently processing standard orders* within 3-7 working days. You will receive an email confirmation that your item(s) has been shipped with tracking provided.
During holiday periods, orders may take an additional 2-3 working days to be processed and shipped.
UK orders please allow 5-7 working days
Europe, please allow 7-10 workings days
All other International orders, please allow 10-15 working days
For orders, we will accept cancellations within 24 hours of order. Please email us at for directions and reason for cancellations.
Our hair is final sale due to health and sanitation and we do not permit returns. If your item is defective we will allow an exchange.
To be eligible for an exchange, please ensure that your product(s):
Are in their original packaging
Aren't used or damaged
Haven't been bleached, dyed or altered in any way
Bundles are not unravelled
Lace has not been cut
Please email us at for directions and reason for cancellations.
*excluding custom orders.