WHAT CURRENCY ARE YOUR PRICES IN?
We are based in London, England and all prices displayed are in British pounds (GBP). At time of purchase you will charged via direct conversion from your bank.
HOW FAST IS YOUR SHIPPING?
Please allow 1-2 Working days for your order to be processed; This is excluding shipping time, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3 -15 business days of its ship date, depending on location.
For all UK orders please allow 5-7 working days for your items to be received by you.
Fast track shipping is currently unavailable.
For orders to Europe, please allow 7-10 workings days for your order to be received.
For all other International orders, please allow 10-15 working days for your orders to be delivered.
CAN I GET MY ORDER FASTER?
Right now we do not offer expedited international shipping. However, we ship all international orders as soon as possible so you will receive your order within 3-10 working days, and sometimes quicker!
DO YOU SHIP TO INTERNATIONAL P.O. BOXES?
Sorry, we cannot ship to P.O. boxes yet. If you entered a P.O. box as your delivery address we will reach out to get an alternative address which may delay your delivery. All international orders are shipped via DHL.
WHY IGOR HAIR ?
At Igor Hair, we set out to constantly exceed our customer’s expectations in the quality of hair that we provide and service. Our hair extensions are a perfect option for versatility and changing up your look! When installed correctly, our hair extensions and custom wigs can be a great protective style.
WHAT IS THE DIFFERENCE BETWEEN RAW AND VIRGIN HAIR?
Virgin Hair: Human hair that has been manipulated to achieve the desired texture which can last for up to a yearwith the correct maintenance.
HOW MUCH HAIR DO I NEED FOR A FULL HEAD WEAVE?
We recommended a minimum of 3 bundles of hair for lengths between 12-18” and for lengths of 18” + a minimum of 4 bundles, to achieve natural fullness.
CAN I COLOUR VIRGIN HAIR?
Yes! Our hair can be dyed to your desired colour
WHAT IS YOUR ONLINE RETURN POLICY?
Returns and exchanges
HOW LONG DOES IT TAKE TO RECIEVE A CUSTOM WIG?
Please allow between 10-15 working days for your wig to be customised, this is excluding shipping time. We ship worldwide
CAN I BOOK TO HAVE A CUSTOM WIG FITTING?
HOW DO I MEASURE MY HEAD?
Please see our guide here to measure your head for your custom wig correctly.
CAN I ORDER A CUSTOM WIG TO BE DELIVERED?
To order a custom wig to be delivered add your address at checkout instead of 'Hair for appointment'
DO YOU PROVIDE HAIR FOR APPOINTMENTS?
Yes! To order hair for your appointment you can order directly from our online store and select 'Hair for appointment' at checkout!
HOW DO I BOOK FOR BRIDAL HAIR?
Send over an email to Danielle@igorhair.com to get you ready for your big day! Include your dates, bridal party size and desired style.
HOW DO I BOOK FOR SESSION AND EDITORIAL WORK?
PHOTO-SHOOTS / VIDEO-SHOOTS / EDITORIAL
HOW DO I BOOK VIA BEAUTYSTACK?
CAN I SEND MY HAIR TO BE MADE INTO A WIG ?
CAN I SEND HAIR TO BE MADE INTO A WIG AND DELIVERED?
Yes! To book wig making services without an appointment please email: firstname.lastname@example.org to specify your desired style, shipping address and date needed for!